Let RPA focus on the repetitive, time consuming tasks… so you can focus on value-added work.
Imagine consolidating hundreds and even 10’s of thousands of transactions you need to do into a one single process? It’s time to see what Robotic Process Automation can do for you! Transform your operations and increase profitability with AI Automation.
Increased Efficiency and Productivity
Automate repetitive, rule-based tasks, allowing employees to focus on more strategic activities. Auomated processes run faster than manual ones, significantly reducing turnaround times.
Cost Reduction
Automation reduces the need for manual labor, cutting down on labor costs. Minimizing human error reduces costly mistakes and rework.
Enhanced Accuracy and Compliance
Bots follow predefined rules and execute tasks with high accuracy, ensuring consistent outcomes. Automated processes adhere to compliance requirements more effectively, reducing the risk of violations and fines.
Improved Customer Experience
Automation can quickly handle customer queries and process requests, leading to higher customer satisfaction.RPA can be integrated with AI to provide personalized customer interactions, enhancing the overall customer experience.
Opportunities for deep efficiences and cost reduction by implementing RPA:
Automation of administration tasks from day-to-day operations to documentation drives the bottom line and business growth. Industry estimates from Delloite and McKinsey & Company:
25 to 50%
Cost Savings and ROI
20 to 30%
Productivity Increase
Industry Specialization
We offer expertise in implementing RPA solutions for both small business and enterprise clients across various industries, customized solutions tailored to each client’s specific needs, a proven track record of delivering results, continuous support post-implementation, and cost-effective services to maximize ROI.
Partnering with us means working with dedicated experts committed to helping you achieve your business goals through robotic process automation
Healthcare
Automating patient data management, appointment scheduling, and claims processing.
Human Resources
Streamlining employee onboarding, payroll processing, and benefits administration.
Finance and Accounting
Automating invoice processing, accounts reconciliation, and financial reporting.
Telecom
Enhancing customer service response times, automating data entry, order processing. compliance reporting.
Insurance
Automating claims processing, accounts reconciliation, and financial reporting.
Supply Chain Management and Freight Logistics
Optimizing inventory management, order processing, and shipment tracking.
Customer Service and Marketing
Managing customer inquiries, processing orders, and handling returns and refunds.
Enterprise Health Care: Client Case
One of our agents recently worked with a home health care and hospice company. Clinicians in the field update their patient tasks on their iPads which are then uploaded to a central system. Once the tasks are uploaded, the clinicians must log into the central system and click through a series of buttons to approve the task flow to the next stage. This task involves between 3 and 7 different clicks. Having a bot check the tasks that needed to be worked then automating the clicking sped up the process of moving the task to the next stage from hours to minutes and frees up the clinicians from having to spend time going through the clicking, allowing them to spend more time caring for their patients. At approximately 10,000 tasks a month with an error rate of less than 0.25% the company estimated the ROI on this project to be approximately $600,000 a year!
Banking Application: Client Case
This video demonstrates an automated solution that we developed where emails would come in to a team and a human would have to manually call a bank’s automated system and enter information such as the client ID, the date and information contained in the email such as the number of deposits and the amounts.
Ready to get started?
Repetitive tasks and complicated workflows stifle productivity.
Find out how RPA enables you to cut costs, improve workflow productivity, and empower your staff. CIAG has been at the forefront of driving measurable, scalable outcomes for small business and enterprise clients by leveraging the power and accuracy of RPA.